Secure Badge Holder Classic Vertical 1 Card Holder With Belt Clip

Returns

Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase.

Merchandise can be returned within 90 days in unused, like-new, 100% salable condition. Identity Stronghold warrants our products to be free of defects in materials and workmanship for 90 days from date of purchase. This warranty is designed to protect you against defects in materials and workmanship only. Please be aware that defects are most likely to be discovered during the first 90 days of use. Like any product, your Identity Stronghold product will wear over time with normal use. This warranty does not cover damage resulting from wear and tear, misuse, abuse, or damage caused by common carriers. If you return an item due to these reasons, Identity Stronghold reserves the right to replace the item.

The leathers for our wallets are natural products. They may have variations in color, visible marks or wrinkles, which are unique and give the leather its personality.

Product Variations

Our products may have changes from time to time, including design modifications, use of materials and occasional color variations. These changes may or may not be announced and are made to enhance the product or take advantage of production efficiency. These changes will NEVER impact the effectiveness of our products to shield against electronic pickpocketing and your protection.

You may contact customer support at 800-610-2770 to initiate a return.

- All damage and shortage claims should be made within 30 days of delivery. If damaged upon arrival, you have the right to refuse the order. Call Online Customer Service at 1-800-610-2770 between the hours of 9AM-5PM EST, Monday through Friday to report damages and obtain a return authorization number.

- A copy of the packing slip or the customer receipt must accompany all returns.

- A refund will be issued to the original form of payment within 5-7 business days of receiving the returned item at our warehouse.

- Identity Stronghold will not reimburse original shipping charges or return shipping charges for products that are returned due to purchaser regret. We will, however refund these charges in cases where the return is a result of a shipping error or if the item arrives damaged or defective.